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      If you are not completely satisfied with your purchase we will gladly offer you a refund.

      Our policy lasts 14 days. You may return any items to us within 14 days beginning with the day you receive the item.

      To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging and with hygiene seals intact.



      -Please e-mail us at to notify us of your intent to return. Your e-mail should contain your order number and a full explanation of your reason for returning the goods.

      - Fill out the return form and add it to your parcel

        Print your return form HERE

      - Please enclose your return form and receipt within the parcel

      - Return your items back to us using the address below


      Diversitas, Urska Kerec s.p.

      Krizevci 100

      9206 Krizevci




      You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

      You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.